Last Updated: September 20, 2026
Welcome to Auto Intels. These Terms and Conditions explain the rules that apply when you visit our website, use our VIN lookup tools, purchase a vehicle history report, or use any other services we provide.
By accessing autointels.com, placing an order, or using our Services, you confirm that you have read and agree to these Terms. If you do not agree with them, please do not use our website or Services.
1. About Auto Intels
Auto Intels provides online automotive information services designed to help customers research and better understand vehicles before making purchasing or ownership decisions.
Our Services may include:
- VIN decoding and vehicle identification
- Vehicle history information
- Vehicle specifications
- Mileage and ownership information
- Accident and damage records
- Vehicle-related data searches
- Automotive research tools
- Other digital vehicle information services available through our website
The information provided through our Services may come from government records, public databases, commercial data providers, automotive organizations, and other third-party sources.
2. Who Can Use Our Services
You must be legally able to enter into an agreement in your place of residence to use our Services.
By using Auto Intels, you confirm that:
- You are at least 18 years old or have reached the legal age required in your jurisdiction.
- You have the legal authority to accept these Terms.
- You will use our Services in accordance with applicable laws and regulations.
- The information you provide to us is accurate to the best of your knowledge.
We may restrict access to our Services if we reasonably believe these requirements have not been met.
3. VIN and Vehicle Information
If you use our VIN lookup service or purchase a vehicle report, you are responsible for providing the correct Vehicle Identification Number.
Please carefully check the VIN before submitting it and make sure it belongs to the vehicle you want to research.
Auto Intels is not responsible for information relating to a different vehicle when an incorrect VIN has been submitted by the customer.
4. Information Provided in Our Reports
We make reasonable efforts to provide useful and reliable vehicle information. However, the information available in a report depends on records provided by external data sources.
Because of this, we cannot guarantee that every report will contain every available record or that all information will always be completely accurate, current, or free from errors.
The amount and type of information available can vary depending on the vehicle, location, reporting source, and availability of historical records.
Our reports are intended to support your research. For important vehicle decisions, we recommend using the report together with an independent inspection and appropriate professional advice.
5. Your Responsibilities
When using our website or purchasing our Services, you agree to:
- Provide accurate and truthful information.
- Enter VIN numbers carefully.
- Use our reports and Services only for lawful purposes.
- Keep any account or login information secure.
- Review the information in your report before relying on it.
- Avoid actions that could damage, disrupt, overload, or interfere with our website or systems.
You are responsible for your activity while using Auto Intels.
6. Prohibited Use
You may not use Auto Intels to:
- Violate or bypass applicable laws.
- Gain unauthorized access to our systems or infrastructure.
- Upload viruses, malware, malicious scripts, or other harmful code.
- Attack, overload, or disrupt our website.
- Attempt to bypass security measures or access restrictions.
- Systematically copy, scrape, or collect information from our website or databases without authorization.
- Misrepresent your identity or relationship with another person or organization.
- Commit fraud or assist with unlawful activity.
- Use information obtained through our Services for prohibited or unlawful purposes.
We may suspend or terminate access if we reasonably believe these restrictions have been violated.
7. Orders and Payments
Some Auto Intels Services require payment before a report or digital service can be processed.
When placing an order, you confirm that:
- The information provided during checkout is accurate.
- You are authorized to use the payment method provided.
- The purchase is being made for a legitimate purpose.
Payments may be processed through independent payment providers. Your transaction may therefore also be subject to the terms and privacy policies of the applicable payment provider.
8. Digital Reports and Delivery
Auto Intels Services are primarily digital and reports are delivered electronically after payment and processing.
Report processing and delivery times may vary depending on factors such as data availability, third-party systems, technical conditions, and unexpected service interruptions.
We cannot guarantee that every report will be available immediately or that every vehicle will contain enough records to provide the same level of detail.
9. Prices and Changes to Our Services
Prices displayed on autointels.com may be updated, corrected, or changed from time to time.
Price changes generally apply to future purchases and do not change the price of an order that has already been successfully completed.
Applicable taxes or additional charges may be added during checkout where required.
Auto Intels may also introduce, change, replace, or discontinue products, features, or Services as our business develops.
10. Intellectual Property
The content and materials available through Auto Intels belong to Auto Intels or are used with permission from the relevant rights holder.
This may include:
- Website content
- Brand names and logos
- Graphics and visual elements
- Software and website functionality
- Page layouts and designs
- Written content
- Databases and data compilations
- Trademarks and other protected materials
Unless we provide written permission, you may not reproduce, republish, modify, distribute, sell, or commercially exploit our protected materials.
11. Third-Party Services and Websites
Auto Intels may use services provided by independent companies and may sometimes link to websites that are not operated or controlled by us.
We are not responsible for:
- The content of third-party websites
- Their availability or performance
- Their privacy practices
- Their terms and conditions
- Their products or services
- Transactions you conduct with third parties
Any interaction you have with a third-party service is subject to that provider's own terms and policies.
12. Website Availability
We work to keep autointels.com available and functioning properly, but continuous or uninterrupted access cannot always be guaranteed.
Our website or Services may occasionally be affected by:
- Scheduled maintenance
- Software or system updates
- Server problems
- Network interruptions
- Security measures
- Third-party service outages
- Circumstances outside our reasonable control
We may temporarily suspend or modify parts of the website when necessary to maintain, improve, or protect our Services.
13. Important Information About Our Reports
Vehicle information provided by Auto Intels is intended to support automotive research and general informational purposes.
Our reports and tools should not be considered a replacement for:
- A professional vehicle inspection
- Qualified mechanical advice
- Legal advice
- Financial advice
- An official vehicle valuation
- A guarantee of a vehicle's condition
- A guarantee that a vehicle is suitable for purchase
A vehicle history report may not identify every accident, repair, defect, ownership event, mileage issue, or other circumstance associated with a vehicle.
For this reason, customers should consider obtaining an independent professional inspection when appropriate.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Auto Intels, its affiliates, personnel, partners, and service providers will not be responsible for losses or damages arising from your use of, or inability to use, our Services.
This may include losses related to:
- Reliance on vehicle information
- Buying or selling a vehicle
- Business interruption
- Lost income or profits
- Loss of data
- Service interruptions
- Errors or omissions in third-party records
- Decisions made using information obtained through our Services
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
15. Indemnification
If your actions, misuse of our Services, violation of these Terms, or infringement of another person's rights results in a claim, loss, liability, cost, or expense involving Auto Intels, its affiliates, partners, or service providers, you agree to be responsible for those consequences to the extent permitted by applicable law.
This may include reasonable costs associated with responding to claims arising from unlawful or unauthorized use of our Services.
16. Privacy
Your use of Auto Intels is also subject to our Privacy Policy.
Our Privacy Policy explains how information may be collected, used, stored, and handled when you visit autointels.com or use our Services.
By continuing to use our website and Services, you acknowledge that your information may be processed in accordance with our applicable Privacy Policy.
17. Suspension or Termination
We may restrict, suspend, or terminate your access to Auto Intels if we reasonably determine that you have:
- Violated these Terms.
- Misused our website or Services.
- Attempted to compromise our systems.
- Engaged in fraudulent or unlawful activity.
- Created a security or operational risk.
We may also suspend access when necessary to protect our website, customers, service providers, or business operations.
18. Changes to These Terms
We may update these Terms when our Services, business practices, technology, or legal requirements change.
When a revised version is published on this page, it will apply from the stated effective date.
We recommend checking this page from time to time so you remain informed about the Terms that apply to your use of our Services.
19. Applicable Law
These Terms will be interpreted and applied according to the laws applicable to Auto Intels and its operations, subject to any mandatory legal rights that may apply to you.
If a dispute cannot be resolved informally, it may be brought before a court or other authority that has appropriate jurisdiction.
20. If Part of These Terms Is Invalid
If a court or competent authority determines that any part of these Terms is invalid or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue to apply.
If we do not enforce a particular provision at a certain time, that does not mean we permanently give up our right to enforce it in the future.
21. Contact Auto Intels
If you have questions about these Terms, our Services, or your use of autointels.com, please contact our support team.
Auto Intels
Website: autointels.com
Email: support@autointels.com
Your Agreement
By visiting autointels.com, using our VIN tools, purchasing a vehicle report, or otherwise using our Services, you confirm that you have reviewed and agreed to these Terms and Conditions.
If you do not agree with these Terms, please stop using the website and our Services.